Information
Shipping
Prints are produced, framed, certified and shipped by the printing partner. Below you’ll find times, costs and delivery details.
Last updated: 08/2026
1. Production and dispatch
Each order is produced to measure by the partner PHOTOGEM, then carefully packaged and shipped with a tracked courier.
2. Timescales
Estimated production and delivery time is 3–7 working days from the order confirmation. Timescales may vary slightly during peak periods; any exceptions will be communicated by email.
3. Shipping costs
Shipping is calculated automatically on the cart subtotal (VAT included) and shown before payment:
- Up to €9,99: €15,98
- From €10,00 to €29,99: €10,98
- From €30,00 to €149,99: €8,91
- From €150 upwards: free shipping
4. Delivery area
Orders and delivery are available within Italy only. The delivery country in checkout is restricted to Italy.
5. Packaging
Framed prints are protected with packaging suited to fragile items, to guarantee they arrive in perfect condition.
6. Tracking
As soon as the parcel is dispatched you will receive an email with the tracking code to follow the delivery.
7. Delivery and damage
On delivery, please check the parcel. If the packaging is visibly damaged, note it with the courier and follow the Returns policy to obtain a replacement or refund.
8. Contact
For anything shipping-related write to hello@animalsinblack.it or use the contact page.